30-day Guarantee

If you aren't satisfied with your purchase within 30 days of receipt of your order, simply call us at 1-800-238-2448 to arrange an exchange or refund in form of credit to your account. Please note any item which has been custom engraved can not be returned, exchanged or refunded.

Procedure for returning a purchase item.

1. All merchandise must be returned in its original shipping packaging with all accessories that may have accompanied the original shipment.
2. Enclose the original sales slip.
3. Send the item(s) back to the return address in the original package.
4. Return the product via UPS or US mail or other common carrier prepaid and insured. Retain your shipping receipt for proof.
5. We cannot accept responsibility for uninsured packages returned through the US Postal Service.
6. Shipping rates for packaging, insurance and delivery are not reimbursable.

Disclaimer

Actual color of products may vary slightly due to characteristics of your monitor. Please note any item which has been custom engraved can not be returned, exchanged or refunded.